Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.

Our experience with UHP has always been first rate. They handle both claims and approvals promptly. UHP provides fast quality service to both their customers and servicing contractors. We are pleased to be providing service for UHP customers.

Most people think that these home warranty policies are just for the protection of a buyer for the first year after a home purchase. We have renewed the policies for our home and our rental properties annually because it provides us with protection from sudden major expenses. It is also nice to have a contact who is familiar with our properties and any past problems we’ve had so that there is some ‘continuity of care.’ When one of our tenants calls in the middle of the night to say that their heat is not working, we make only one call to UHP and we know that the problem will be taken care of promptly. We’ve depended on UHP for years.

I give UHP an A+ for service.  Customer service was absolutely phenomenal!  My circuit breaker went out on the weekend.  I didn’t have electricity or heat.  The electrician came out Saturday afternoon.  If I didn’t have the warranty, I would have waited days to get service

No home should be sold without one. Seller, buyer and agent all win. It is becoming an industry standard to provide a warranty and UHP sets the bar, so why not go with the best? No more calls from angry buyers because their furnace breaks down or they have no hot water. They’rrrre Grrrrrreeeeeaaaatttt!

I gave UHP a call and someone was out to repair it the next day. They gave me the option to have my current fridge fixed or gave me credit towards a new one. I chose to buy new and they reimbursed me within a week and a half. Great company. Would highly recommend!!

Woke up New Years Day and the furnace was out. I couldn’t figured it out so I called UHP. I left a message and got a call back within an hour. The person was very helpful and had a repairman out to the house in 30 min. The guy fixed it in a half hour. I wrote the repairman a check for $85 and that was it. Just to have an HVAC serviceman come on a holiday is at least $120 to ring your doorbell. Excellent service

​Thank you for your great customer service! It is VERY appreciated!!!