Called them about a leaking water heater at 8:00 AM and there is now a brand new heater installed before noon! The representative that I spoke with was polite and efficient. My cost for this $800 job was the $85 deductible and $20 for a city permit. Couldn’t be happier!
Jeremy MFond du Lac, WI
Within 10 days of moving into our new home, we had a plumbing leak in our full bathroom. Thanks to our home warranty, all we paid was the $75 deductible. I called at 8 am and within an hour I had a plumber here solving our problem. We were so grateful!
Jenny B. Janesville, WI
Universal Home Protection is an impressive organization. I have dealt with many home warranty companies over the years and as a contractor, I am in a unique position to observe how they operate. In my opinion, UHP is the only home warranty company that provides not only comprehensive coverage, but deals with both homeowners and vendors in an ethical and responsible manner. I could not be more pleased to be associated with UHP.
Don WM WilsonMaster Plumber / Borth-Wilson, Inc Brookfield, WI
I gave UHP a call and someone was out to repair it the next day. They gave me the option to have my current fridge fixed or gave me credit towards a new one. I chose to buy new and they reimbursed me within a week and a half. Great company. Would highly recommend!!
JadeMadison, WI
Most people think that these home warranty policies are just for the protection of a buyer for the first year after a home purchase. We have renewed the policies for our home and our rental properties annually because it provides us with protection from sudden major expenses. It is also nice to have a contact who is familiar with our properties and any past problems we’ve had so that there is some ‘continuity of care.’ When one of our tenants calls in the middle of the night to say that their heat is not working, we make only one call to UHP and we know that the problem will be taken care of promptly. We’ve depended on UHP for years.
Susan ScottOregon, WI
I’m really impressed with UHP and would definitely recommend them to friends. We appreciate the assistance and UHP was a big help!
Patrick OstrothOshkosh, WI
We've had UHP for the last 4.5 years and with every claim we've had nothing but a positive experience. Responsive, helpful, great customer service and they use top notch contractors. I recommend UHP to my friends!
Brittni P.Oak Creek, WI
You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.
Amy MeurerNorthwoods Community Realty Tomahawk, WI