​Thank you for your great customer service! It is VERY appreciated!!!

A week after we moved in our furnace started leaking water. We contacted UHP and they had a contractor out the same day. He replaced a drain pan and coil for the air conditioner and we only paid our deductible. Then just a week later we noticed another leak, and this time it was our water softener. We called UHP again, and they told us how to turn the softener off and had a contractor out the next day. When my husband and I got home from work our water softener was replaced. Without UHP, we would’ve had to pay thousands of dollars that we didn’t have within the first month of owning our very first home. I will never own a home without a UHP warranty!

Most people think that these home warranty policies are just for the protection of a buyer for the first year after a home purchase. We have renewed the policies for our home and our rental properties annually because it provides us with protection from sudden major expenses. It is also nice to have a contact who is familiar with our properties and any past problems we’ve had so that there is some ‘continuity of care.’ When one of our tenants calls in the middle of the night to say that their heat is not working, we make only one call to UHP and we know that the problem will be taken care of promptly. We’ve depended on UHP for years.

Called them about a leaking water heater at 8:00 AM and there is now a brand new heater installed before noon! The representative that I spoke with was polite and efficient. My cost for this $800 job was the $85 deductible and $20 for a city permit. Couldn’t be happier!

Our experience with UHP has always been first rate. They handle both claims and approvals promptly. UHP provides fast quality service to both their customers and servicing contractors. We are pleased to be providing service for UHP customers.

Universal Home Protection is an impressive organization. I have dealt with many home warranty companies over the years and as a contractor, I am in a unique position to observe how they operate. In my opinion, UHP is the only home warranty company that provides not only comprehensive coverage, but deals with both homeowners and vendors in an ethical and responsible manner. I could not be more pleased to be associated with UHP.

UHP was very prompt in handling the claim for my water heater. They sent out a plumber the same day I called and the contractor found that the water heater couldn’t be fixed. My water heater was replaced and all I had to pay was my deductible. Thanks UHP!

You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.