Most people think that these home warranty policies are just for the protection of a buyer for the first year after a home purchase. We have renewed the policies for our home and our rental properties annually because it provides us with protection from sudden major expenses. It is also nice to have a contact who is familiar with our properties and any past problems we’ve had so that there is some ‘continuity of care.’ When one of our tenants calls in the middle of the night to say that their heat is not working, we make only one call to UHP and we know that the problem will be taken care of promptly. We’ve depended on UHP for years.
Susan ScottOregon, WI
UHP was very prompt in handling the claim for my water heater. They sent out a plumber the same day I called and the contractor found that the water heater couldn’t be fixed. My water heater was replaced and all I had to pay was my deductible. Thanks UHP!
Josh MartinMadison, WI
I’m really impressed with UHP and would definitely recommend them to friends. We appreciate the assistance and UHP was a big help!
Patrick OstrothOshkosh, WI
No home should be sold without one. Seller, buyer and agent all win. It is becoming an industry standard to provide a warranty and UHP sets the bar, so why not go with the best? No more calls from angry buyers because their furnace breaks down or they have no hot water. They’rrrre Grrrrrreeeeeaaaatttt!
Neil MathwegEXP Realty
Thank you for your great customer service! It is VERY appreciated!!!
Maureen TMadison, WI
Woke up New Years Day and the furnace was out. I couldn’t figured it out so I called UHP. I left a message and got a call back within an hour. The person was very helpful and had a repairman out to the house in 30 min. The guy fixed it in a half hour. I wrote the repairman a check for $85 and that was it. Just to have an HVAC serviceman come on a holiday is at least $120 to ring your doorbell. Excellent service
Adam TuschenDe Forest, WI
I gave UHP a call and someone was out to repair it the next day. They gave me the option to have my current fridge fixed or gave me credit towards a new one. I chose to buy new and they reimbursed me within a week and a half. Great company. Would highly recommend!!
JadeMadison, WI
Universal Home Protection is an impressive organization. I have dealt with many home warranty companies over the years and as a contractor, I am in a unique position to observe how they operate. In my opinion, UHP is the only home warranty company that provides not only comprehensive coverage, but deals with both homeowners and vendors in an ethical and responsible manner. I could not be more pleased to be associated with UHP.
Don WM WilsonMaster Plumber / Borth-Wilson, Inc Brookfield, WI