Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.

A week after we moved in our furnace started leaking water. We contacted UHP and they had a contractor out the same day. He replaced a drain pan and coil for the air conditioner and we only paid our deductible. Then just a week later we noticed another leak, and this time it was our water softener. We called UHP again, and they told us how to turn the softener off and had a contractor out the next day. When my husband and I got home from work our water softener was replaced. Without UHP, we would’ve had to pay thousands of dollars that we didn’t have within the first month of owning our very first home. I will never own a home without a UHP warranty!

I give UHP an A+ for service.  Customer service was absolutely phenomenal!  My circuit breaker went out on the weekend.  I didn’t have electricity or heat.  The electrician came out Saturday afternoon.  If I didn’t have the warranty, I would have waited days to get service

Woke up New Years Day and the furnace was out. I couldn’t figured it out so I called UHP. I left a message and got a call back within an hour. The person was very helpful and had a repairman out to the house in 30 min. The guy fixed it in a half hour. I wrote the repairman a check for $85 and that was it. Just to have an HVAC serviceman come on a holiday is at least $120 to ring your doorbell. Excellent service

Murphy’s Law - within 30 days of closing your water heater is going to go. No lie. Universal Home Protection to the rescue once again.

I’ve had UHP for 7 years and had a few emergency situations pop up. UHP has, each time, been super responsive and professional. Anytime I needed to contact them has been a pleasant experience.

Our experience with UHP has always been first rate. They handle both claims and approvals promptly. UHP provides fast quality service to both their customers and servicing contractors. We are pleased to be providing service for UHP customers.

I’m really impressed with UHP and would definitely recommend them to friends. We appreciate the assistance and UHP was a big help!