Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.
Denny BirkFranklin, WI
You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.
Amy MeurerNorthwoods Community Realty Tomahawk, WI
I gave UHP a call and someone was out to repair it the next day. They gave me the option to have my current fridge fixed or gave me credit towards a new one. I chose to buy new and they reimbursed me within a week and a half. Great company. Would highly recommend!!
JadeMadison, WI
No home should be sold without one. Seller, buyer and agent all win. It is becoming an industry standard to provide a warranty and UHP sets the bar, so why not go with the best? No more calls from angry buyers because their furnace breaks down or they have no hot water. They’rrrre Grrrrrreeeeeaaaatttt!
Neil MathwegEXP Realty
Selling and buying a home is a stressful enough event in one’s life, and the security of knowing that UHP is there to help in a professional, fast and high quality manner is such a relief. I’m very grateful that UHP treats others as they would themselves, and values high quality contractors. I will definitely be looking to renew my warranty once the current one expires.
Emily CelmerMadison, WI
Thank you for your great customer service! It is VERY appreciated!!!
Maureen TMadison, WI
Called them about a leaking water heater at 8:00 AM and there is now a brand new heater installed before noon! The representative that I spoke with was polite and efficient. My cost for this $800 job was the $85 deductible and $20 for a city permit. Couldn’t be happier!
Jeremy MFond du Lac, WI
Murphy’s Law - within 30 days of closing your water heater is going to go. No lie. Universal Home Protection to the rescue once again.