UHP was very prompt in handling the claim for my water heater. They sent out a plumber the same day I called and the contractor found that the water heater couldn’t be fixed. My water heater was replaced and all I had to pay was my deductible. Thanks UHP!

No home should be sold without one. Seller, buyer and agent all win. It is becoming an industry standard to provide a warranty and UHP sets the bar, so why not go with the best? No more calls from angry buyers because their furnace breaks down or they have no hot water. They’rrrre Grrrrrreeeeeaaaatttt!

Called them about a leaking water heater at 8:00 AM and there is now a brand new heater installed before noon! The representative that I spoke with was polite and efficient. My cost for this $800 job was the $85 deductible and $20 for a city permit. Couldn’t be happier!

I give UHP an A+ for service.  Customer service was absolutely phenomenal!  My circuit breaker went out on the weekend.  I didn’t have electricity or heat.  The electrician came out Saturday afternoon.  If I didn’t have the warranty, I would have waited days to get service

Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.

Woke up New Years Day and the furnace was out. I couldn’t figured it out so I called UHP. I left a message and got a call back within an hour. The person was very helpful and had a repairman out to the house in 30 min. The guy fixed it in a half hour. I wrote the repairman a check for $85 and that was it. Just to have an HVAC serviceman come on a holiday is at least $120 to ring your doorbell. Excellent service

Murphy’s Law - within 30 days of closing your water heater is going to go. No lie. Universal Home Protection to the rescue once again.

Our experience with UHP has always been first rate. They handle both claims and approvals promptly. UHP provides fast quality service to both their customers and servicing contractors. We are pleased to be providing service for UHP customers.