Service Contractors

Partner with UHP,
and grow your service business.

Universal Home Protection works with highly recommended, reputable, and qualified service contractors throughout our service area. We prescreen all of our licensed contractors and require proof of insurance before they begin service, so our plan holders receive the highest level of quality service.

✓ Licensed
✓ Insured
✓ Prescreened

Apply to Join Our Network

Our Service Area
Wisconsin
Northern Illinois
If you are not located in WI or IL, please do not submit your information.

Working With UHP
Procedure for handling UHP service calls
1
Respond on time
Respond to UHP service requests in a timely manner, following the response criteria in the UHP Coverage Document.
2
Follow the plan terms
Meet, to the best of your ability, the provisions of the warranty plan as outlined in the Terms and Conditions.
3
Bill at your posted rate
Labor is charged at your posted labor rate.

Authorization Requirements
When do you need UHP approval?
Based on the estimated cost of the repair.
$100 or under
No authorization needed
UHP authorization is not required. The homeowner is responsible for their full deductible.
$100 to $300
Pre-authorized
UHP authorizes you to proceed without further approval. The homeowner must agree to proceed with the repair or take a repair credit.
Over $300
Estimate required
Provide UHP a written or verbal estimate to repair or replace. UHP or the contractor will consult with the homeowner on whether to proceed or take a repair credit.

Billing Requirements
How to invoice a UHP claim

✓

At or under the deductible: bill the homeowner the entire amount.

✓

Over the deductible: issue a single invoice, with the original sent to the homeowner and a copy to UHP. The invoice should show the homeowner’s responsibility and the balance due from UHP.

✓

Return trips: if a return call is needed to complete service, only one service call deductible applies.

✓

Warranties: normal service and equipment warranties apply.

Interested in becoming a UHP Authorized Service Contractor?
Fill out the form below. Questions? Call (608) 831-0285 or 1-877-225-5847

Get Started

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