I have used this company several times for several repairs and each one has been handled efficiently and effectively.
DaveGermantown, WI
Called them about a leaking water heater at 8:00 AM and there is now a brand new heater installed before noon! The representative that I spoke with was polite and efficient. My cost for this $800 job was the $85 deductible and $20 for a city permit. Couldn’t be happier!
Jeremy MFond du Lac, WI
Selling and buying a home is a stressful enough event in one’s life, and the security of knowing that UHP is there to help in a professional, fast and high quality manner is such a relief. I’m very grateful that UHP treats others as they would themselves, and values high quality contractors. I will definitely be looking to renew my warranty once the current one expires.
Emily CelmerMadison, WI
Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.
Denny BirkFranklin, WI
I gave UHP a call and someone was out to repair it the next day. They gave me the option to have my current fridge fixed or gave me credit towards a new one. I chose to buy new and they reimbursed me within a week and a half. Great company. Would highly recommend!!
JadeMadison, WI
A week after we moved in our furnace started leaking water. We contacted UHP and they had a contractor out the same day. He replaced a drain pan and coil for the air conditioner and we only paid our deductible. Then just a week later we noticed another leak, and this time it was our water softener. We called UHP again, and they told us how to turn the softener off and had a contractor out the next day. When my husband and I got home from work our water softener was replaced. Without UHP, we would’ve had to pay thousands of dollars that we didn’t have within the first month of owning our very first home. I will never own a home without a UHP warranty!
Sarah ChronquistMadison, WI
I’ve had UHP for 7 years and had a few emergency situations pop up. UHP has, each time, been super responsive and professional. Anytime I needed to contact them has been a pleasant experience.
Deena H. Stoughton, WI
Universal Home Protection is an impressive organization. I have dealt with many home warranty companies over the years and as a contractor, I am in a unique position to observe how they operate. In my opinion, UHP is the only home warranty company that provides not only comprehensive coverage, but deals with both homeowners and vendors in an ethical and responsible manner. I could not be more pleased to be associated with UHP.
Don WM WilsonMaster Plumber / Borth-Wilson, Inc Brookfield, WI