UHP was very prompt in handling the claim for my water heater. They sent out a plumber the same day I called and the contractor found that the water heater couldn’t be fixed. My water heater was replaced and all I had to pay was my deductible. Thanks UHP!
Josh MartinMadison, WI
Within 10 days of moving into our new home, we had a plumbing leak in our full bathroom. Thanks to our home warranty, all we paid was the $75 deductible. I called at 8 am and within an hour I had a plumber here solving our problem. We were so grateful!
Jenny B. Janesville, WI
I’m really impressed with UHP and would definitely recommend them to friends. We appreciate the assistance and UHP was a big help!
Patrick OstrothOshkosh, WI
You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.
Amy MeurerNorthwoods Community Realty Tomahawk, WI
Thank you for your great customer service! It is VERY appreciated!!!
Maureen TMadison, WI
Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.
Denny BirkFranklin, WI
Most people think that these home warranty policies are just for the protection of a buyer for the first year after a home purchase. We have renewed the policies for our home and our rental properties annually because it provides us with protection from sudden major expenses. It is also nice to have a contact who is familiar with our properties and any past problems we’ve had so that there is some ‘continuity of care.’ When one of our tenants calls in the middle of the night to say that their heat is not working, we make only one call to UHP and we know that the problem will be taken care of promptly. We’ve depended on UHP for years.
Susan ScottOregon, WI
I’ve had UHP for 7 years and had a few emergency situations pop up. UHP has, each time, been super responsive and professional. Anytime I needed to contact them has been a pleasant experience.