Woke up to a cold house, thermostat was set at 78 furnace would not heat the house over 59. called Universal Home they sent a fellow out to look at it he said it needed too may parts so they put in a NEW furnace at no charge other than my deductable. I am warm as toast now thanks to Universal Home.
Denny BirkFranklin, WI
I’ve had UHP for 7 years and had a few emergency situations pop up. UHP has, each time, been super responsive and professional. Anytime I needed to contact them has been a pleasant experience.
Deena H. Stoughton, WI
You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.
Amy MeurerNorthwoods Community Realty Tomahawk, WI
Within 10 days of moving into our new home, we had a plumbing leak in our full bathroom. Thanks to our home warranty, all we paid was the $75 deductible. I called at 8 am and within an hour I had a plumber here solving our problem. We were so grateful!
Jenny B. Janesville, WI
Thank you for your great customer service! It is VERY appreciated!!!
Maureen TMadison, WI
A week after we moved in our furnace started leaking water. We contacted UHP and they had a contractor out the same day. He replaced a drain pan and coil for the air conditioner and we only paid our deductible. Then just a week later we noticed another leak, and this time it was our water softener. We called UHP again, and they told us how to turn the softener off and had a contractor out the next day. When my husband and I got home from work our water softener was replaced. Without UHP, we would’ve had to pay thousands of dollars that we didn’t have within the first month of owning our very first home. I will never own a home without a UHP warranty!
Sarah ChronquistMadison, WI
Our experience with UHP has always been first rate. They handle both claims and approvals promptly. UHP provides fast quality service to both their customers and servicing contractors. We are pleased to be providing service for UHP customers.
Jean P AdamczykPresident / Adamczyk Heating & Cooling Milwaukee, WI
We've had UHP for the last 4.5 years and with every claim we've had nothing but a positive experience. Responsive, helpful, great customer service and they use top notch contractors. I recommend UHP to my friends!