I give UHP an A+ for service. Customer service was absolutely phenomenal! My circuit breaker went out on the weekend. I didn’t have electricity or heat. The electrician came out Saturday afternoon. If I didn’t have the warranty, I would have waited days to get service
Anita W.Milwaukee, WI
Selling and buying a home is a stressful enough event in one’s life, and the security of knowing that UHP is there to help in a professional, fast and high quality manner is such a relief. I’m very grateful that UHP treats others as they would themselves, and values high quality contractors. I will definitely be looking to renew my warranty once the current one expires.
Emily CelmerMadison, WI
We've had UHP for the last 4.5 years and with every claim we've had nothing but a positive experience. Responsive, helpful, great customer service and they use top notch contractors. I recommend UHP to my friends!
Brittni P.Oak Creek, WI
A week after we moved in our furnace started leaking water. We contacted UHP and they had a contractor out the same day. He replaced a drain pan and coil for the air conditioner and we only paid our deductible. Then just a week later we noticed another leak, and this time it was our water softener. We called UHP again, and they told us how to turn the softener off and had a contractor out the next day. When my husband and I got home from work our water softener was replaced. Without UHP, we would’ve had to pay thousands of dollars that we didn’t have within the first month of owning our very first home. I will never own a home without a UHP warranty!
Sarah ChronquistMadison, WI
Within 10 days of moving into our new home, we had a plumbing leak in our full bathroom. Thanks to our home warranty, all we paid was the $75 deductible. I called at 8 am and within an hour I had a plumber here solving our problem. We were so grateful!
Jenny B. Janesville, WI
Woke up New Years Day and the furnace was out. I couldn’t figured it out so I called UHP. I left a message and got a call back within an hour. The person was very helpful and had a repairman out to the house in 30 min. The guy fixed it in a half hour. I wrote the repairman a check for $85 and that was it. Just to have an HVAC serviceman come on a holiday is at least $120 to ring your doorbell. Excellent service
Adam TuschenDe Forest, WI
You guys are the BEST!!! I can’t tell you how many other companies we have had zero success with. But, not you; you and your team are always responsive and always quick to help. It’s so nice to work with people who really care.
Amy MeurerNorthwoods Community Realty Tomahawk, WI
Murphy’s Law - within 30 days of closing your water heater is going to go. No lie. Universal Home Protection to the rescue once again.