Faqs

No. UHP has no age limitations on the covered mechanical systems in your home. The mechanical systems and appliances, however, must be correctly installed and in proper working condition at the [...]

No. A home inspection is not required to apply for a UHP home warranty plan. However, keep in mind that pre-existing conditions are not covered by the home warranty plan, so having the mechanical [...]

The payment of the deductible charge is due when the service is performed and shall be paid by the owner to the authorized UHP contractor upon presentation of the bill to the owner.

Some deductible charges are taxable. Due to recent Wisconsin legislation you may be responsible for tax on your deductible depending upon what type of service is being completed.

You are responsible for a deductible charge on each component or appliance malfunction referred to a UHP approved contactor/service technician. Additional charges, including tax, may [...]

Once a credit amount is established, you will be able to choose what equipment/appliance you want to purchase. (Terms may apply)

A replacement credit is based on the proposed cost of the replacement equipment/appliance through an approved contractor when a malfunction is not repairable or when the repair cost exceeds the [...]

A repair credit is the proposed cost of a repair less the deductible that can be applied as a credit amount or reimbursement toward the purchase of new equipment/appliance. If you don’t want your [...]

Yes. The service provider will diagnose the issue and contact UHP with a proposal for the repairs. If you do not want your equipment/appliance repaired, you can choose to replace your equipment/ [...]

Once you contact UHP to request service, you are filing a claim. After we’ve been contacted by you, we will refer your service request to one of the many highly qualified service firms under [...]