What is the claim process?

Once UHP is contacted and service is requested, a claim has been filed. After we’ve been contacted, we will refer the service request to one of the many highly qualified service firms under contract in your community. In turn the homeowner will have the option to have their equipment repaired if the malfunction is repairable or they can choose to take a repair credit reimbursement. If the covered malfunction is not repairable, a replacement credit will be established.