File a Claim

All non-emergency claims will be handled during normal business hours (M-F, 8am to 5pm, cst). If you are currently smelling natural gas, please contact your local gas company immediately.

Please Note: UHP only responds to after hours and weekend emergency requests for service such as major plumbing or electrical malfunctions. It is the sole discretion of UHP to determine if an emergency situation exists. If your after hours or weekend request is not an emergency situation, someone will contact you the next business day.  


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Try troubleshooting some issues before filing a claim.
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Please check the system(s) you are filing a claim for.

Please Note:

The homeowner is responsible to pay the deductible amount on each component or appliance malfunction referred to a UHP approved contractor/service technician. The payment of the deductible charge is due when the service is performed and shall be paid by the owner to the authorized UHP contractor upon presentation of the bill to the homeowner. (Please see your specific plan for coverage information and deductible amounts.)